Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MP

    “The Virginia Insurance Group has provided us with outstanding service for many years. They ensure that our insurance needs are met and their personal service is outstanding. They always respond to our inquiries promptly and professionally. ”

  • CS

    “Virginia Insurance has been my agent for a number of years, and I can always count on them being there when I need them! They are willing to investigate the best options whenever circumstances change. I recommend them to everyone I know!”

  • PA

    “John and Karen are always very helpful and responsive to our calls and emails. They have been insuring our home and auto for the past 18 years and we have recommended them to family and friends. ”

  • BB

    “Best customer service ever. John and Caryn are loyal to their customers.”

  • LC

    “You and Karen have ALWAYS been responsive and always available and advising us on how to make the best choices for our needs.
    Laura”

  • MC

    “A customer for over 20 years, we have always had great, prompt service to any questions/problems which is something hard to find!”

  • TG

    “John is always available to take our call and help when needed. We wouldn’t think of going anywhere else because of his exceptional service.”

  • GD

    “John James at Virginia Insurance has been helping us with our insurance needs since 2002. Over the years he has contacted us periodically to help us lower our insurance when we were eligible for any new discounts. We have been so happy with the service provided by John James that we referred our eldest son to him when he needed insurance. We’ve also referred friends of ours and of our children to John. John is honest, helpful, and knowledgeable. We would definitely recommend him for all of your insurance needs.”

  • BS

    “John is always available to answer questions and to service our policies.
    In many cases he answers the phone when we call him!”

  • DW

    “Working with John James, the rest of his team at Virginia Insurance and Erie Insurance has been great! The team is very responsive to our needs and has been incredibly fair to us. Would highly recommend them to my family members, friends and associates.”

  • CM

    “As a former insurance professional, I knew what to look for when choosing an Independent agent. John has been our trusted insurance advisor for years. We have our home, auto, life and umbrella policies through him which gives us peace of mind. ”

  • JH

    “1. I like Mo always easily reachable. 2. John James always has time for my questions. 3. Very reasonable rates ( I have a check with other companies ) 4. Last year settled a reasonably small claim in an expeditious manner. ”

  • TG

    “I have been working with John and Caryn for many many years I wouldn’t have it any other way! They are always quick to answer my questions. ”

  • RB

    “Always professional and always willing to help!! ”

  • JG

    “Always attentive and easy to reach.”