Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MJ
- JSJoan S., Richmond, VACustomer since Nov 2001
“Insurance is simply a required product for most people. So the next step involves finding a company and agent that will take the time and put forth the effort to determine your actual needs, accurately write your insurance coverage, and follow up through the years to assure your policy continues to meet your specific needs at a price you are comfortable paying. Virginia Insurance Group – and John James, will provide for your insurance needs. Don’t hesitate to rely on their expertise as I have for many years. ”
- LGBeaverdam, VACustomer since Jul 2003
“My family has been insured through Virginia Insurance Group for more than 15 years (maybe 20 years). We have been extremely happy with the service that John and Caryn provide. We added a vehicle recently and it was a piece of cake. Couldn’t have asked for better service – always accurate and timely. Thank you to John and Caryn for taking care of our needs! ”
- JJ
- WAWilliam A., Richmond, VA
“I would recommend John James at Erie insurance to any of my fellow friends and family. I have been with the company for over 20 years and they have never let me down whatsoever with myself and with my family, they have always been there and always been on point and never miss lead me with any issues dealing with vehicles, billing or any of the above. If they had more than a five star rating I’d give them 10 stars to thumbs up and I would definitely recommend this company to everyone. And John James is very professional more than I can speak , Say about any other insurance company that I have dealt with in my younger days. I’ll back them 100% plus with this message to the public and to my family and friends. Sincerely William Arnold. Once again thank you for everything and looking forward to having a better and greater future with the company and yourself Mr. James. William”
- JK
- WA
- TJ
- CS
- LT
- RHRichmond, VACustomer since Feb 2020
“Even before we met John in person, he was extremely helpful, knowledgeable and friendly — He was also very efficient, didn’t waste any time, and answered all our questions completely — After meeting him, our impressions were confirmed — we have already recommended John and the Virginia Insurance Group to our friends!! — It’s so reassuring to know that the Virginia Insurance Group is just a phone call away if the need arises — We are delighted with our choice!!! Thank you!!”
- DP
- CG
- JAJulie A., Midlothian, VACustomer since Jan 2015
“You always shop the best rates for out home and auto. With a young driver on our insurance you’ve done your best to keep our rates as low as possible.
When our homeowners insurance sent a letter that we had to clean our roof, you personally drove out to our house to take a look at it. Thank you!
” - LDLisa D., Richmond, Virginia
“Communication from Virginia Insurance Group, Inc. is always professional, prompt, and accurate. This company is a partner in my own company’s success. As a contractor at Hanover Restoration & Remodeling LLC, I value VIG’s service, and the way its insurance experts conduct business. They save me time and money, and help me mitigate business risk.”