Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
“Even before we met John in person, he was extremely helpful, knowledgeable and friendly — He was also very efficient, didn’t waste any time, and answered all our questions completely — After meeting him, our impressions were confirmed — we have already recommended John and the Virginia Insurance Group to our friends!! — It’s so reassuring to know that the Virginia Insurance Group is just a phone call away if the need arises — We are delighted with our choice!!! Thank you!!”
“Communication from Virginia Insurance Group, Inc. is always professional, prompt, and accurate. This company is a partner in my own company’s success. As a contractor at Hanover Restoration & Remodeling LLC, I value VIG’s service, and the way its insurance experts conduct business. They save me time and money, and help me mitigate business risk.”
“John James has been my agent for several years and he is excellent! He responds very quickly and always ensures that he answers my questions completely. He has a high level of expertise and represents excellent products. I have recommended John and Erie Insurance to many friends and acquaintances.”
“In a world of hectic schedules, electronic communication, fast-paced lives, and rushing to get to the next thing to check off one’s seemingly never-ending ‘To Do List’, John James went the extra mile when it came to customer service and took the time to explain things, advised me what to do in my situation with my former insurance agent, and was super quick with his responses and actually taking the time to call and send a hand written ‘Thank you card’.
Superior Customer Service; Highly Recommended. John James @ Virginia insurance Group of Richmond, Thank You.
“John and company have been taking care of my insurance needs for over 30 years now!!! Never have I considered taking my business elsewhere. John has always looked out for my best interests and pocketbook, shopped rates when necessary and made good recommendations where to increase or limit coverage. ”